Question 1

What is MediCore HMS?

Accepted Answer

MediCore HMS is an enterprise Hospital Management System built for the Middle East (UAE and Saudi Arabia) market with full Arabic RTL support, online appointment booking, e-prescriptions, pharmacy management, and GDPR/HIPAA-ready patient records.

Question 2

Does MediCore HMS support Arabic language?

Accepted Answer

Yes. MediCore HMS has full Arabic language support with right-to-left (RTL) UI layout. Users can switch between English and Arabic from any screen.

Question 3

Which currencies does MediCore HMS support?

Accepted Answer

MediCore HMS supports UAE Dirham (AED), Saudi Riyal (SAR), and Euro (EUR) for consultation fees, pharmacy billing, and invoicing.

Question 4

Is MediCore HMS GDPR compliant?

Accepted Answer

Yes. MediCore HMS is designed with GDPR (Europe) and HIPAA (US) compliance in mind, featuring patient consent tracking, opaque patient IDs, role-based access control, and secure JWT authentication.

Question 5

Can patients book appointments online?

Accepted Answer

Yes. The Patient Portal allows real-time appointment booking with doctor specialty filters, available time slots, and multi-currency payment options.